Project Name: Hilo
category: Software Development, Phone Application, Database
Extended Funcionalities
- Mobile Access
- Information Kiosks
- Public Information Displays
- Building Technology Management
- Security Surveilance
- Vehicle Entry Management
- Suppliers and Employee Management System
- Third Party Integrations
Mobile Access
For large and occasional events or for spot checks smart mobile devices can be used as terminals. Such terminals can be used for staff quality checks, visitor checks, mobile sales, security functioning, organisation purposes, and many others.
Public Information Displays
The system fully support centrally managed public information and advertisement displays, information counters and large projection screens for indoor and outdoor use. The system includes a full agenda of managing advertisement customers, their time slots and database of clips or on-line information to display. For easy orientation and management advertisement locations are displayed in facility maps or layouts.
Building Management System
Many buildings, leisure facilities and technologies require precise energy management to achieve efficient profitibility of every theme park facility. The system allows for perfect control over building technologies including energy measurement and regulation. For easy orientation in large facilities the system uses a user friendly map interface displaying all system alarms, maintenance requests and statuses in interactive form. All entry and exit points are also monitored and represented by graphical icons and change their appearance or provides alarm messaging according to the client's needs.
Security Surveilance System
Security surveilance of the entire facility can be secured by fully integrating the system to a intelligent surveilance center. This center can use centralized or decentralized command and control strategy utilizing latest video surveilence technologies (CCTV), personal or vehicle location technologies (GPS), burglar alarms, evacuation systems, video analytical systems, fire alarms, access control integrations and many other technologies. Complex and unified security management includes digital mapping functions, security staff management and communication via the latest technologies available. Parents can at any time locate their children via an electronic tagging system using any of the information kiosks, payment machines, or service counters.
Suppliers and Employees Management
A typical problem experienced by facilities is that there is at any given moment a huge amount of uncontrolled workers and suppliers in circulation within the facility. Many of these people are contracted to third parties and the theme park operator has no control over these individuals. The system can be used to monitor these people via a tagging system and can even control or restrict access to these individuals. Validity can automatically be restricted and managed via the system. Vehicles can be tagged to particular workers or suppliers company.
Vehicle Entry Management
The system can perform undercarriage vehicle screening which together with liscence plate recognition will tag the vehicle and monitor it's every move. Each vehicle entering the facility will be verified before access is granted.
User Interface and System Architecture
Client application provides flexibility of GUI customizations to achieve highly customized user interface which can enhance system operation and simplify user tasks.; Robust client-server architecture guarentee reliable platforms for the installations with hundreds of concurrent client workstations with desktop or web interfaces. The system contains a self-translation module which can be used for multi-language environments. Service oriented architecture allows to configure full redundancy of application servers, database servers with automated failover functions without any system downtime.
Third Party Integrations
Most theme park operators are part of a global chain and require further integrations to central web portal systems, ERP systems, reporting systems, reservation systems, and many others. The system has a fully opened and documented application interface (API) for data exchange or necessary integration works.
Theme Park Operating System (Electronic Payment & Management System)
This is a complete suite of software applications fully intergrated with hardware components able to manage full daily operation of theme parks and other leisure activity centres. Electronic identification of visitors, service payments, bookings, management agendas and cashless payments provide comfort for visitors and increases revenue collection.
System Features
- Highly stable system
- Supports Biometric, Active and Passive RFD tags, barcodes, and contact chip cards
- Automatic virtual ticket issuing (to cell phones)
- 1 System for complete operation of theme parks and leisure facilities
- Modular architecture allowing to build system in steps as required
- cashlesh service payments
- Mobile service stations with ticketing and payment functionality
- Integrated public information display management
- Fully intergrated facility portal for internet reservations and booking
Ticketing System
This system is designed to handle various types of identification technologies which can be issued via e-mail or MMS. Unified concept provides single payment and ticketing system for all services regardless which ticketing station is used. The system also fully supports group buyers, sales agents, and third party partners for ticket sales.
Membership Management
This application is based on long-term members or users. For these situations the system provides advanced membership management including an information database about registered members. Membership cards can use barcodes, magnetic strips or RFID. The system also provides multiple configurable tariffs for members, member fees management, payment collection and an automated information system for Membership based on a mailing list (electronic or hardcopy). The system will provide a perfect overview of all registered members and an interface for new member registrations. Discount cards and payment vouchers are also compatible.Limitations per member are at the users discretion.
Reservation System
Ticket, service, or product reservations can be processed by the intergrated reservation system. The booking system is able to automatically deduct service charges, penalty fees, and booking fees directly from the membership account.
Financial Management
The key function of the management system is to collect payments from the facility visitors. All payments are centralised and recorded to the member's account of wich ststements are readily available at request. Fees sharing, transfer or commissions can be automatically deducted from visitor payments. Visitors can use any payment counters to view their account status and can top up his account at his convenience.
Payment Counters
The system provides complete support for manually operated payment counters or fully automated payment stations. Payment Counters can also be completely virtual and operate as part of an electronic reservation system via a web interface. All credit card as well as debit card and internet payments must always follow the set regulations and banking standards of the individual countries.
Point of Sales
A multi-functional POS system is intergrated with the management system and can run in various modes with different pre-defined configurations and functionalities. The different functions and configurations are provided by various user interfaces which can be installed to every POS point. Each POS point can be equipped with a visitors tag reader for automatic payments and receipt printing. A mobile POS device will also be able to sell services via mobile merchants or during occasional events.
Parking System
Parking management functionalities are provided by a fully integrated parking management system. The system is designed to cope with multiple parking scenarios and provides a convenient single ticket / card system to all visitors. Advanced functions can be provided to all visitors and charged automatically to membership or visitors accounts. All parking payment terminals can be used as unified payment terminals for all theme park services.
Lockers Management
Typical scenarios based on mechanical lockers can cause many organisational problems. The system can m,anage access to each individual locker using on-line or off-line applications. In this way visitors can use their membership cards for this function as well. The membership / visitor's card can be used as electronic payment for using this equipment.
Leisure Park Service Management
Every leisure facility is usually a complex environment with multiple services provided. Different park services require different management approaches. Back-end installations can be activated. The system can be customized according to specific project needs.
Stock Management
Theme parks usually have 2 possible scenarios of stock management utilization. All equipment needs to be managed as well as all stock items for shops, restaurants and catering facilities. The system automatically generates demand on groceries and drinks based on data of sold items of stock to visitors.
Reporting and Statistics
The reporting module of the management system provides strong capabiliteis for financial management and internal audits. Reports can be automatically sent by schedule and a pre-defined format or generated via sophisticated interfaces where users can define new report formats according to actual requirements. The system provides a standard full log of all system events structured by various areas of importance. Internal financial management allows the system to generate very detailed statements.
Staff Attendance Management System
The system manages all staff present on-site as well as schedules to monitor and manage staff switch-overs. Staff are by various methods of identification and are slotted as per time scales as per the time attendance system. The system is equipped as to automatically offer staff replacement and placement when insufficient staff is allocated and recorded. Generating payroll, commissions, bonusses based on work performance and time management, is a simplified task.
Access Control
Large and mainly semi-automated facilities require highy reliable access control systems for entry to different theme park facilities typically limited by payments, validity or other parametres in the central system. The system has a fully integrated access control system to fulfill such challenging tasks. All access rights can be dynamically changed based on visitor account status, payment status or other parameters related to ticket or membership cards. The system can also manage employees access, 3rd party merchants and suppliers. Automated access management is the systems' speciality.
Supported Hardware
This is a fully open system allowing integration of third party hardware products and with full support from all hardware and software components available in the portfolio. Users can build large applications with extreme reliability and low maintenance using components in the theme park system. The system also supports various security and building automation products to create complex and unified theme park operating systems.
Standard Functionalities
- Ticketing System
- Membership Management
- Reservation System
- Finance Management
- Payment Counters and Top-Up Stations
- POS Counters
- Parking Management
- Lockers Management
- Services Management
- Stock Management
- Reporting
- Staff Attendance and Monitoring
- Access Control
- Hardware Support
